Patient Billing Services
Let Us Manage Your Patient Accounts Receivable So Your Staff Can Focus On Patient Care
Our professional collection procedures help to ensure that your outstanding patient balances are paid.
Patient Interaction
We are able to work with patients to answer billing questions and direct them to the client for payment or collect the credit card information to forward to the client to process and post. Patients who have ignored invoices will receive up to three phone calls and customized letters as a reminder. The letters and phone calls serve to encourage open communication leading to full payment. Notes from all phone conversations are provided to the client.
Aging Report
We manage your collectible receivables and notify you of any account that is determined to be uncollectable. Depending on your preference, we can either write off the account or refer the account to a collection agency.
Accountability
We keep you fully informed of our progress through accurate reporting of:
- Who we have contacted, including how many phone calls and letters
- Current accounts receivable balances
- Amount of money collected to date
Client Testimonials
Smiles All Around: Real Feedback from Clients Who Trust Our Dental Billing Expertise!
"I highly recommend working with Whitehorse for all insurance needs. The customer service is amazing. With their dedicated help, our clients can streamline their practice and focus on patient care completely. What sets Whitehorse apart is their unique boutique approach, looking at the needs of each individual practice to get maximum results."
"Takes great care in making sure offices are getting results needed to keep a healthy insurance revenue cycle, and tailors service to fit each offices needs."