White Horse gives insurance-heavy dental practices visible, accountable ownership of the revenue cycle. From the clinical handoff through payment, reconciliation, or documented resolution, we’re there.
Founder-led. U.S.-based W-2 team. Technology-assisted. Expert-managed.
Revenue cycle management should make life easier for your practice, not add another layer for your team to oversee.
With the right support, your team has a clear view of what’s moving, what needs attention, and what happens next. Questions get answered, issues are followed through, and the details stay in capable hands.
That’s the kind of partnership White Horse provides.
We manage the connected revenue cycle with experienced people responsible for the work, proactive communication, and clear ownership from the clinical handoff through payment, reconciliation, or documented resolution.
See the work being completed and the progress being made across your revenue cycle.
Understand why revenue is stalled and what information or action is needed to move it forward.
Defined responsibilities and named account leadership mean the work doesn’t disappear between people, systems, or handoffs.
White Horse works within your existing practice systems to manage the RCM functions you entrust to us—while keeping your team and leadership connected to what is happening.
Full-cycle control, not claim submission.
From pre-submission review through payment and aging follow-up, we keep insurance revenue moving and make the work visible.
Consistent follow-through without losing the human side of the patient relationship.
We help practices manage patient balances after insurance with accurate balance validation, statements, outreach, payment support and documented escalation.
Better information upstream. Fewer surprises downstream.
We verify and document coverage details within your practice-management system so your team has better information before treatment begins.
Sometimes the billing problem isn’t only a billing problem.
When aging exposes a workflow, role, documentation or process gap, White Horse can help strengthen the system around your revenue cycle.
You should be able to see what happened, what is blocked, what comes next and who owns it.
Experienced dental RCM professionals manage the work behind your account—not simply a queue of disconnected tasks.
Claims, posting, reconciliation, denials, appeals and aging are managed as parts of the same revenue cycle.
Your practice is supported by consistent team members who learn your systems, preferences, and priorities.
We don’t just keep touching the same problem. We identify recurring patterns and help strengthen the process creating them.
We collaborate with your team instead of sidelining it and we keep you in the loop from start to finish.
Real results from real practices.
Reduction in reported insurance claim aging
From $318,695 to $20,725
Claims over 90 days
Down from $65,920
Remaining reported insurance claim aging
Down from $318,695
Results reflect one practice’s documented experience and are not a guarantee of future performance. Reductions in claim aging do not necessarily represent cash recovered.
With more than 30 years of experience across both the clinical and administrative sides of dentistry, Heather understands how closely a healthy revenue cycle is connected to the health of the entire practice.
She founded White Horse Dental Billing to give dental practices more than outsourced billing support. Her goal was to create the kind of reliable, accountable partnership practice owners and their teams could genuinely depend on: experienced people, clear communication, and consistent follow-through.
Today, Heather leads a U.S.-based team focused on helping practices strengthen their revenue cycle while giving their internal teams more time and space to focus on what matters most: their patients and their practice.
Remote shouldn’t mean invisible.
White Horse builds reporting and communication into the work so leadership can understand what is happening without having to manage every billing task themselves.
See completed work, barriers, urgent trends and information needed from your practice.
Review financial performance, aging, workflow trends and priorities on a cadence appropriate for your practice.
Questions and escalations reach named account leadership, so you know who to turn to when something needs attention.
When something is affecting your revenue cycle, we surface it, explain what’s happening, and work with your team on the next step.
We aren’t the right fit for every practice. Learn more about who we work with and what makes for a working relationship with White Horse.
Get a clearer look at where insurance revenue may be delayed, missed, poorly controlled or obscured within your current workflow.
Clear findings. Practical priorities. A more informed next step for your practice.
Here are a few of the questions we hear most from practices considering a managed RCM partnership with White Horse.
A basic billing service may complete individual tasks. Managed Revenue Cycle Management (RCM) connects the people, workflows, communication, reporting, and oversight behind the entire revenue cycle.
White Horse takes responsibility for the practice-authorized RCM function, from the clinical handoff through payment, posting, reconciliation, or documented resolution. The difference isn’t simply where the work happens. It’s how the work is owned.
Not all outsourced billing models are built the same. If you can’t see which claims were worked, why balances are stalled, whether payments were reconciled, or who owns the next step, the problem may be the structure behind the service.
White Horse combines named account leadership, a connected team, documented activity, clear communication, and proactive follow-through to give your practice greater visibility and accountability.
No. White Horse takes ownership of the contracted revenue cycle responsibilities so your in-house team can focus on the patient-facing work only they can do.
Your team continues to manage clinical documentation, patient information, time-of-service collections, treatment discussions, and practice-level financial decisions. We handle the authorized RCM execution behind the scenes, keeping the revenue cycle moving without requiring your staff to manage every billing task.
No. White Horse works within your existing practice-management environment through secure remote access or approved cloud-based credentials.
We support major dental software platforms, including Dentrix, Eaglesoft, Open Dental, and Curve. System compatibility and access requirements are confirmed during the initial Practice and RCM Review.
Still have questions?
Tell us a little about your practice and what you need help with. We’ll talk through your current billing workflow, answer your questions, and determine whether White Horse is the right fit.
