Dental Insurance Billing With Real CONTROL VISIBILITY OWNERSHIP ACCOUNTABILITY
White Horse partners with insurance-heavy dental practices to turn completed dentistry into collected revenue - with expert oversight from claim to payment.
- US-Based Dental RCM Professionals |
- HIPAA Compliant |
- Boutique Feel For Large Practices
- US-Based Dental RCM Professionals
- HIPAA Compliant
- Boutique Feel For Large Practices
You Already Did The Dentistry.
The Question Is: ARE YOU COLLECTING
Everything You've Earned?
You Shouldn't Be Left Wondering...
- Why do insurance collections feel so inconsistent?
- Are aging claims actually being worked?
- Why do claims over 90 days keep showing up?
- Are insurance payments being posted correctly?
- Are underpayments slipping through unnoticed?
- Why are patient balances higher than expected?
- Do you have full visibility into your insurance A/R?
At White Horse, We Value OWNERSHIP, VISIBILITY, ACCOUNTABILITY, & COMMUNICATION With Our Partners.
Built for insurance-heavy dental practices that need stronger follow-up, clearer visibility, and a true partner in the revenue cycle process.
Meet Heather Lahy
Founder, CEO, REVENUE CYLCE MANAGEMENT COACH
Most dental billing companies are built around task completion.
White Horse was built around ownership.
Founder and CEO Heather Lahy brings more than 30 years of experience in dental billing, practice operations, collections, leadership, and revenue cycle strategy.
Heather has seen firsthand how often practices perform excellent dentistry but struggle with cash flow because insurance systems break down behind the scenes.
That’s why White Horse was created.
We give dental practices experienced revenue cycle leadership, stronger accountability, clearer communication, and greater confidence in their numbers.
Today, Heather leads a team of vetted dental revenue cycle professionals whose combined experience spans more than a century of dental billing and practice operations.
Her philosophy is simple:
Your billing partner should do more than submit claims. They should help protect the financial health of your practice.
Hear FIRSTHAND What Makes Us Different
Our clients often come to us when they need more than task-based billing support. They need clarity, ownership, leadership, and a team that understands the business side of dentistry at a high level.
"White Horse Dental Billing has been absolutely phenomenal! Their professionalism and attentiveness to clients are unmatched. From the start, they have been incredibly helpful, always going above and beyond to deliver outstanding service...It's rare to find a team so committed to providing top-notch service, and we couldn't be happier with our choice. Highly recommended!"
"The customer service [at White Horse] is amazing. With their dedicated help, our clients can streamline their practice and focus on patient care completely. What sets Whitehorse apart is their unique boutique approach, looking at the needs of each individual practice to get maximum results."
This Is Why PRACTICES STAY With White Horse
We don't just submit claims.
Our team manages the entire insurance billing workflow, including:
- Claim review before submission
- Primary and secondary insurance billing
- Daily EFT reconciliation
- Insurance payment posting
- Adjustment and write-off review
- Denial investigation
- Appeals and resubmissions
- Insurance aging management
- Underpayment review
- Revenue cycle reporting
- Ongoing communication with your team
Because creating a clean claim is only the beginning.
The work continues until it is paid correctly.
You'll always know what's going on.
Our goal isn’t simply to complete billing tasks behind the scenes. It’s to give your practice visibility into the health of your revenue cycle.
White Horse provides consistent communication and reporting so doctors and office managers always know where things stand.You’ll never be left wondering whether claims are being worked or where insurance revenue is getting stuck.
- Daily end-of-day updates on claims, payments, and follow-up activity
- Ongoing communication when documentation or information is needed
- Regular updates on high-priority and high-dollar claims
- Weekly, bi-weekly, or monthly revenue cycle review meetings
- Collaborative discussions around claim trends, denials, and collections
- Clear action items when your team can help move claims forward
- Strategic guidance on workflow improvements and revenue cycle health
Because strong billing requires more than follow-up. It requires communication, accountability, and visibility.
A Dedicated Team Is Watching Your Revenue.
Most practices don’t have time to wonder whether claims are being followed up on, denials are being appealed, or aging balances are being worked consistently.
White Horse provides experienced US-based revenue cycle professionals who monitor the process daily, identify issues early, and keep insurance revenue moving forward.
- Led by dental billing professionals with decades of real-world experience
- Founded by Heather Lahy, bringing more than 30 years of dental billing and practice operations expertise
- Supported by a leadership team representing more than a century of combined experience
- U.S.-based revenue cycle professionals who understand the realities of modern dental practices
- Carefully vetted team members selected for expertise, accountability, and sound judgment
- Revenue cycle leaders—not entry-level claim processors or anonymous billing queues
- A true extension of your practice, with ongoing communication and dedicated support
Our clients aren’t simply outsourcing billing tasks. They’re gaining a team of experienced professionals who understand how billing impacts collections, cash flow, patient experience, team accountability, and the overall health of the practice.
Because when someone is watching your revenue every day, experience matters.
What Makes For STRONG PARTNERSHIPS With White Horse?
White Horse works best with practices that see insurance billing as a critical part of their business—not just an administrative task.
While every practice is different, our most successful client relationships tend to have a few things in common:
Request A Complimentary INSURANCE REVENUE LEAK ANALYSIS
If claims are aging longer than they should, collections feel inconsistent, or you simply want greater confidence in your numbers, let's start with a conversation.
We'll review your current situation, identify where revenue may be getting delayed, denied, underpaid, or stuck in aging, and determine whether White Horse is the right fit for your practice.
- US-Based Dental RCM Professionals |
- HIPAA Compliant |
- Boutique Feel For Large Practices